Last updated: 9 February 2026
"Staff feel well supported by managers with stable teams, good training and close teamwork, although activities are basic without specialist programmes."
Safe medicines management processes remained in place... Risk management plans... positive behaviour support plans... Staff continued to receive training in safeguarding... no safeguarding concerns had arisen.
Staff felt well supported... They said there was close team working and they felt able to have open and honest conversations... 'We [the staff team] all have different things we excel at and we knit very well together.'
The staff team was stable, with low staff turnover. There were no vacancies... Staffing numbers took account of the activities people had planned and enabled staff to be allocated to support people when out in the community.
Staff told us they were required to undertake annual refresher training... including... positive behaviour support and breakaway training... monthly teaching sessions... monthly supervision and an annual appraisal.
Staff felt well supported by the registered manager and director... 'It's lovely. There's support and encouragement. We get it in bucket loads. It's a lovely place to work.'
Each person had a tailored activity programme and staff ensured people were engaged in meaningful activities... staff made skittles out of felt and bean bags so people could still enjoy the activity whilst remaining safe.
Activities are regular and creative but basic, like adapted games and outings, with no specialist programmes to make the role more varied and fulfilling.
Each person had a tailored activity programme... staff were creative in finding an adapted safe way for people to engage. For example... skittles out of felt and bean bags.
AI Generated
Last inspected: August 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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