Working at Threen House Nursing Home

No activities coordinator or structured programme, so the job is mostly routine personal care with occasional themed events.

We noted staff supported people to celebrate festivities and occasions throughout the year, such as Christmas, Halloween and Valentine's Day.

Infection control not always followed properly, like staff sometimes forgetting masks.

When we visited on 24 February we found a number of care and nursing staff and the registered manager were not wearing face masks.

Recruitment paperwork not always complete or up to date.

The registered manager had not always followed practice guidance in maintaining appropriate records when they recruited staff quickly during the COVID-19 pandemic. For example, when they could not complete some of the usual recruitment checks swiftly they had not always recorded all their decision-making.