Working at Three Willows Residential Care Home
35 Woodberry Way, London, E4 7DY
Operated by Three Willows Care Home LTD
21 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Supportive and approachable managers with stable staffing without agency use and good training, although activities lack innovative programmes."
Safety & Risk
8/10
✓
We were assured the service were following safe infection prevention and control procedures... All staff had received training on infection control and the use of PPE. (2020 targeted inspection)
Staff Culture
7/10
✓
Staff told us that they felt supported by the registered manager... 'I love it, it is really good. I have grown as a [person] and a professional since [being] here.' (Per 2018 comprehensive inspection)
Staffing Levels
7/10
✓
People, staff and staff rotas confirmed there were sufficient staff on duty... 'We don't use agency staff here. There is enough staff to pick up shifts when staff are off sick.' (Per 2018 comprehensive inspection)
Training & Dev
7/10
✓
Staff we spoke with told us they received regular and sufficient training... 'They also gave me training in NVQ'... Staff also completed the Care Certificate. (Per 2018 comprehensive inspection)
Management
7/10
✓
Staff told us they found the registered manager to be approachable and supportive. (Per 2018 comprehensive inspection)
Programmes
6/10
✓
The home employed a full-time activities co-ordinator... Activities on offer included quizzes, singalongs, exercise sessions, and arts and crafts... monthly visits to the cinema, weekly pub lunches, boat trips. (Per 2018 comprehensive inspection)
Points to consider
There is an activities coordinator with quizzes, crafts, singalongs and outings like pub lunches and boat trips, but no specialist or innovative programmes to make the role more varied.
The home employed a full-time activities co-ordinator... Activities on offer included quizzes, singalongs, exercise sessions, and arts and crafts. People also had access to activities outside of the home. These included monthly visits to the cinema, weekly pub lunches, boat trips during the summer period, garden parties and a weekly BBQ. (Per 2018 comprehensive inspection)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews