Working at Three Rivers Care Home
13-17 Rectory Road, Rickmansworth, WD3 1FH
Operated by D & L Care Homes Limited
50 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.1/10
Key Finding
"Supportive management, happy team culture and enough staff for quality time with residents, but lack of structured activities and only basic training hold it back."
Safety & Risk
7/10
✓
Staff were aware of what signs of abuse to look out for and how to report any concerns they had within the home. They were confident that the registered manager would act on any concerns raised. One staff member said, 'We report everything.'
Staff Culture
7/10
✓
One staff member said, 'I am very happy to work in this supported environment where I am getting more knowledge and everybody here working as a good team. We have always done our best. It has always been a very happy and safe place.'
Staffing Levels
6/10
✓
Staff told us that there were enough staff to meet people's needs and they had time to spend with people. One staff member said, 'We are now focusing on them as there are more staff to focus on them. To have chat and have a laugh.'
Training & Dev
5/10
!
Staff felt they had enough training and support to do their role and found the leadership of the management team to be good. The training and supervision matrix showed that good progress was being made in the completion of training.
Management
7/10
✓
Staff told us that the registered manager was always available and responsive to issues. They felt confident to go to them with any concerns.
Programmes
3/10
✕
People's feedback was recorded at residents' meetings and this included their views on activities and what they enjoyed.
Points to consider
No activities coordinator or structured programme mentioned, so the role is mostly routine personal care.
People's feedback was recorded at residents' meetings and this included their views on activities and what they enjoyed.
Only standard training with progress on completion but no specialist courses or funded qualifications.
The training and supervision matrix showed that good progress was being made in the completion of training.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews