Working at Three Oaks Residential Care Home
Southwick Road, Fareham, PO17 6JF
Operated by Three Oaks Residential Care Home Ltd
20 bedsResidential homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.6/10
Key Finding
"People kept safe from harm with good risk management and staff felt listened to in a positive team, but governance misses areas for improvement like incomplete records."
Safety & Risk
7/10
✓
People were kept safe and secure from risk of harm. Potential risks to people had been assessed and managed appropriately by the provider. People received their medicines safely and as prescribed and were supported by sufficient numbers of staff.
Staff Culture
6/10
✓
Staff told us they felt listened to and the provider was approachable. Staff understood the provider's vision for the service and told us they worked together as a team to deliver high standards.
Staffing Levels
5/10
!
Sufficient staffing numbers were deployed to ensure people's needs were met.
Training & Dev
6/10
✓
Staff had completed induction training, which was comprehensive and was based on the Care Certificate; staff told us that they had received supervision and appraisals.
Management
4/10
!
Governance systems were not consistently effective in recognising areas for improvement; records were not consistently person centred and on occasions were incomplete.
Programmes
6/10
✓
Events and activities made available to people included, garden parties, BBQ's, celebrating the royal wedding, entertainers and board games. We have a knitting club on a Thursday once a week and a club for the men to attend too.
Points to consider
Managers do not always spot areas needing improvement, like gaps in care records.
Governance systems were not consistently effective in recognising areas for improvement. records were not consistently person centred and on occasions were incomplete.
Staff numbers meet basic needs but no details on staff staying long-term or agency cover.
Sufficient staffing numbers were deployed to ensure people's needs were met.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews