Last updated: 9 February 2026
"Safe practices, enough staff, good training and supportive culture, but no registered manager and limited activities hold it back."
Staff demonstrated an understanding of what might be considered abuse... Risk assessments were developed and regularly reviewed... Medicines administered as intended.
Staff felt supported by the manager and the provider. Staff told us they worked in a supportive team.
There were enough staff to meet people's needs safely. When needed, regular bank staff was booked to cover for permanent staff's absences.
Staff continued to receive training... Newly employed staff received training in line with the nationally recognised `Care Certificate`. Supervisions are regular.
The service had a manager; however they were not registered with CQC at the time of the inspection.
In house activities as well as outings were a regular occurrence... staff supported people to go to town, day centre, shopping trips.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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