Last updated: 10 February 2026
"Strong infection control and supportive management with valued staff and good training, but COVID staffing pressures and basic activities hold it back."
Robust infection control policies, continuous cleaning, effective outbreak management, all IPC assured; good risk assessments and incident analysis (2022 and per 2019).
Staff felt part of a team, ideas listened to, valued; open honest culture; wellbeing supervisions and counsellor offered (Per 2019 and 2022).
There were enough staff to meet people's needs; low staff turnover; measures to mitigate COVID-19 related staff pressures (Per 2019 and 2022).
Specialised training in dementia, diabetes, Parkinson's, challenging behaviour; offered higher qualifications; robust induction and supervisions (Per 2019).
Staff told us that the registered manager was 'a good leader' and 'responsive'; 'the whole management team is incredibly supportive'; demonstrated passion for infection control (Per 2019, supplemented by 2022).
Activities coordinator provided music, quizzes, gardening, flower arranging, entertainers, animal visits, trips to town and garden centres (Per 2019).
Staff numbers meet needs with low turnover, but COVID caused shortages needing mitigation measures.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures
Varied activities like music, gardening, quizzes and trips run by a coordinator, but no specialist programmes or innovative approaches.
music, quizzes, gardening, and flower arranging with an activity's coordinator. Other entertainers came to the home... animal visits... trips to town and to garden centres (Per 2019)
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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