Working at Three Bridges Nursing & Residential Home

Staff were aware of how to raise concerns and all staff had completed safeguarding training... Medicines were stored securely... Records of administration were well maintained.

Staff were motivated and committed to deliver a high standard of care... One staff member said, 'The atmosphere is lovely... It's the nicest place I have ever worked.'

People told us there were enough staff to meet their needs in a timely way. One relative told us, 'There's always enough staff around and they answer the call bell straight away.'

Staff received the training they needed to do their job well and received a robust induction when they started working at the service.

The registered manager knew all of the people using the service well and was involved in supporting them. Staff felt well supported and valued by the management team.

Three Bridges employed two activity coordinators and there was a wide range of activities available... We observed sing along sessions and quizzes taking place... trips out for people.