Working at Thorpe Wood Care Home

The procedures for the administration and recording of medication had not always been followed... It was not possible to check if all medication had been administered as prescribed... The quality and governance manager... identified the same issues... and would be taking the appropriate action.

There were enough staff with relevant skills and there was also capacity to cover unplanned staff absences. Staff told us that there was enough staff on shift to meet people's needs in a timely manner.

Per 2019 comprehensive inspection: All staff received training. This included safe-guarding, Mental Capacity Act, dementia awareness, fire safety and moving and handling. Staff felt very well supported... All staff received regular supervision.

Staff and relatives of people living at Thorpe Wood all told us that the registered manager was approachable and supportive. The registered manager... spent time in all areas of the home and often worked in different roles within the home if there were unplanned staff absence.

Per 2019 comprehensive inspection: The activities team organised a very wide range of activities... chair exercises, games, and arts and crafts... Staff also take people out into the community... links... Pet Therapy and the local schools. A local pre-school was visiting... singing Christmas carols.