Working at Thornwood Care Limited
Turkey Road, Bexhill On Sea, TN39 5HZ
Operated by Thornwood Care Limited
16 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Supportive management and open culture, but staffing lacks stability and activities are basic."
Safety & Risk
8/10
✓
All staff had attended safeguarding training. They demonstrated a clear understanding of abuse. Pre-employment checks for staff were completed, which meant only suitable staff were working in the home.
Staff Culture
8/10
✓
The culture of the service was described as open and friendly, by people and staff. Staff were happy to challenge poor practice if they saw it.
Staffing Levels
6/10
✓
Staff and relatives felt there were enough staff working in the home and relatives said staff were available to support people when they needed assistance.
Training & Dev
7/10
✓
Staff had received training... specific to the needs of the service. This included the care of people with specific health needs such as diabetes and dementia. Staff had formal personal development plans, including two monthly supervisions and annual appraisals.
Management
8/10
✓
Staff spoke positively about the provider and registered manager and felt supported. 'Vey open management style I feel that I can approach any of the management team about anything.'
Programmes
6/10
✓
A programme of events was displayed... These included one to one sessions, exercises, quizzes, craft sessions and musical and film sessions.
Points to consider
Enough staff to get by, but no details on stable teams or low use of agency workers.
Staff and relatives felt there were enough staff working in the home
Regular activities like quizzes, crafts and exercises, but nothing specialist or innovative to make the job more varied.
one to one sessions, exercises, quizzes, craft sessions and musical and film sessions
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews