Working at Thornton House Home for Older People
Whimbrel Drive, Thornton Cleveleys, FY5 2LR
Operated by Lancashire County Council
45 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.8/10
Key Finding
"Strong safety practices and supportive staff culture with good training, but staffing can feel stretched and activities are mostly basic games and outings."
Safety & Risk
7/10
✓
2022 IPC inspection: Assured provider preventing infections, effective PPE/testing/cleaning, up-to-date policy, staff vaccinated; per 2018: safeguarding procedures robust, medicines managed safely, good risk assessments.
Staff Culture
6/10
✓
Per 2018 comprehensive inspection: Staff told us they felt well supported with regular supervision, confident and competent; observed staff working well together.
Staffing Levels
5/10
!
Per 2018 comprehensive inspection: 'Staffing levels were sufficient with an appropriate skill mix to meet the needs of people who lived at the home.' Provider had measures to mitigate COVID-related staff pressures (2022).
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff received mandatory training, dementia awareness, ongoing training towards national qualifications, regular supervision; IPC training up to date (2022).
Management
6/10
✓
Per 2018 comprehensive inspection: The service had clear lines of responsibility and accountability. Staff understood their role and were committed to providing a good standard of support; registered manager carried out regular checks (2022).
Programmes
5/10
!
Per 2018 comprehensive inspection: 'The service provided a wide range of interesting and innovative activities... reminiscence quizzes, bingo and sensory guessing games... outings to ice cream shops, cafés and a dancing with dignity afternoon.'
Points to consider
Staffing is sufficient to cover needs but nothing special, so you might feel stretched during busy times.
Per 2018 comprehensive inspection: Staffing levels were sufficient with an appropriate skill mix to meet the needs of people who lived at the home.
No activities coordinator or specialist programmes, just basic games quizzes and outings, so most shifts are routine personal care.
Per 2018 comprehensive inspection: The service provided a wide range of interesting and innovative activities to keep people stimulated and entertained. These included reminiscence quizzes, bingo and sensory guessing games... people had been to ice cream shops, cafés and a dancing with dignity afternoon.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2021
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews