Working at Thornlea Rest Home
308 St Annes Road, Blackpool, FY4 2QP
Operated by Thornlea Care Home Limited
17 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Staff enjoy a family atmosphere and strong safety culture with supportive managers, but basic activities and just enough staffing hold it back."
Safety & Risk
8/10
✓
Thornlea had a proactive and positive culture of safety, based on openness and honesty. The management team listened to concerns about safety and investigated and reported safety events. Lessons were learnt to continually identify and embed good practice.
Staff Culture
8/10
✓
One staff member said, 'We are one family and involve everyone in sharing ideas'; another said, 'it’s a friendly family atmosphere'; staff described it as 'a great place to work'.
Staffing Levels
6/10
✓
People and their relatives told us staffing levels at Thornlea was sufficient to meet the needs of people. Staff told us they felt supported and was appropriate and they managed well. One staff member said, 'We have enough of us on duty to help residents.'
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: The provider had worked with the local hospice to ensure staff received accredited training in end of life care provision; staff training included experiential learning and regular supervision.
Management
7/10
✓
Staff spoken with were positive about the registered manager and deputy manager and the support and guidance they were provided with. One staff member said, '[Manager] very supportive, I have been here years and a great place to work.'
Programmes
5/10
!
Per 2018 comprehensive inspection: Staff assisted people with a variety of arts and crafts projects; children from a local nursery attended weekly to bake and do crafts; pets at the home including a dog and bird; programme of daily activities.
Points to consider
Basic activities like arts, crafts, pets and weekly nursery visits, no coordinator or special programmes so the job is mostly routine care.
Per 2018 comprehensive inspection: Staff assisted people with a variety of arts and crafts projects... Children from a local nursery attended Thornlea weekly to bake with people and participate in arts and crafts... Pets at the home, including a dog and bird... provided a programme of daily activities.
Staffing is just enough to meet needs with no info on turnover or agency use, so workloads might not always feel easy.
People and their relatives told us staffing levels at Thornlea was sufficient to meet the needs of people. Staff told us they felt supported and was appropriate and they managed well.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews