Working at Thornhill House
Church Street, Barnsley, S73 9LG
Operated by Strong Life Care Limited
40 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Praised management, happy supportive staff culture and well-managed safety, although occasional staffing shortages and basic training hold it back."
Safety & Risk
8/10
✓
We observed risks were well managed... Medicines were safely managed and administered by senior staff who had received specific training... accidents and incidents were appropriately recorded, reviewed and monitored for any themes or patterns.
Staff Culture
8/10
✓
People were supported by staff who were motivated, enjoyed their job and felt well supported... A member of staff told us, 'Working here is like having one big happy family.' Staff told us the registered manager was approachable and they felt listened to.
Staffing Levels
6/10
✓
There were enough staff to meet people's needs... rotas showed the number of staff identified as being required were deployed. Staff we spoke with did not have any concerns around staffing arrangements.
Training & Dev
6/10
✓
New staff completed an induction, which incorporated the Care Certificate... Regular supervision was carried out... Staff received annual appraisals.
Management
8/10
✓
The manager was visible working with the team, monitoring and supporting staff... People, relatives and staff praised the management of the home and spoke highly of the registered manager who they said was approachable and always available.
Programmes
6/10
✓
The provider employed two-part time activities co-ordinators and there was a scheduled programme of weekly activities... external entertainers, theatre trips, shopping trips... baking.
Points to consider
Staffing is adequate with enough people on shift, but one resident mentioned occasional shortages making waits longer.
Sometimes they are a bit short of staff and take a while to come, but not very often.
Only standard training like the Care Certificate induction and basic supervisions, no specialist courses or funded qualifications.
Regular supervision was carried out by the registered manager... however, we saw this was not in line with organisational policy.
Activities programme has regular trips and baking run by coordinators, but no specialist or innovative approaches to make the job more varied.
scheduled programme of weekly activities. There was life enhancing interesting events... external entertainers, theatre trips, shopping trips... We are baking today.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews