Working at Thornfield House
261 Highfield Road, Bradford, BD10 8QY
Operated by Isand Limited
7 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Staff feel valued with a supportive new manager, relevant training and strong safety culture, but adequate staffing without good retention and activities lacking a dedicated coordinator hold it back."
Safety & Risk
8/10
✓
The management team promoted an open culture which supported learning when things went wrong. Accidents and incidents were analysed for trends or patterns and this information was used to reduce the risk of recurrence.
Staff Culture
7/10
✓
Staff told us they would recommend the service to family and friends as a place to work and for the support provided to people.
Staffing Levels
6/10
✓
There were enough staff deployed to make sure people's needs were met.
Training & Dev
7/10
✓
The training provided reflected the needs of people who used the service. Topics included epilepsy, autism, learning disability, reducing restrictive practices, intensive intervention, management of actual or potential aggression (MAPA) and sign language.
Management
7/10
✓
Staff spoke very positively about the new manager. They said the changes the new manager was making were improving the service for everyone, people supported and staff.
Programmes
6/10
✓
People were supported to take part in a good range of activities. These included work placements, walking, arts and crafts, shopping, going to the cinema, going out for meals and visiting family.
Points to consider
Staffing levels meet needs but nothing special, with no info on retention or low agency use.
There were enough staff deployed to make sure people's needs were met.
Varied activities like outings and crafts add some variety, but no dedicated coordinator or specialist programmes.
People were supported to take part in a good range of activities. These included work placements, walking, arts and crafts, shopping, going to the cinema...
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews