Working at Thornbury Care Centre
58 Thorndale Road, Sunderland, SR3 4JG
Operated by SLW Limited
44 bedsNursing homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Supportive managers, valued staff in a positive atmosphere, and strong safety practices, although COVID staffing pressures and basic training are drawbacks."
Safety & Risk
8/10
✓
2022 IPC inspection: Assured on preventing infections, effective PPE use, testing, vaccination compliance, outbreak management and up-to-date policy.
Staff Culture
7/10
✓
Per 2018 inspection: 'There is a good atmosphere in the home'; staff felt valued, supported and able to speak confidentially to managers.
Staffing Levels
6/10
✓
Per 2018 inspection: 'There were sufficient staff deployed to meet people's needs in a timely way'; 2022: measures in place to mitigate COVID-19 related staff pressures.
Training & Dev
6/10
✓
Per 2018 inspection: Staff received training relevant to their role; records confirmed training, supervisions and appraisals were up to date.
Management
7/10
✓
Per 2018 inspection: Staff told us the registered manager and management team were supportive and approachable; 'I feel really supported, I know I can go to any of the managers'.
Programmes
6/10
✓
Per 2018 inspection: Activities included bake-off, one-to-one time, puzzles, community group visits, art therapy and sing-alongs by dedicated 'activity girl'.
Points to consider
Staff numbers are enough to meet needs but COVID caused some pressures and there is no word on low staff turnover or little use of agency workers.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
Only basic training for the job plus supervisions and appraisals, nothing extra like specialist courses.
Per 2018 inspection: Staff were well supported and received training relevant to their individual role. Records confirmed training, supervisions and appraisals were up to date.
Some regular activities like puzzles, singing and art but no special programmes or creative extras to make the job more interesting.
Per 2018 inspection: Activities provided included a bake-off, one to one time with staff, puzzles, visits from community groups and art therapy.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews