Working at Thornbury

The provider had effective safeguarding systems in place and all staff spoken with had a good understanding of what to do to make sure people were protected from harm or abuse.

Staff spoke positively about working for the provider. They felt well supported, valued and happy in their work.

The provider had a good system to monitor all staff had regular training and refresher training to keep them up to date with best practice. Staff had regular supervision and an annual appraisal.

The registered manager was very much involved in the day to day running of the service including working hands-on, alongside staff where required. Staff expressed confidence in the management team.