Working at Thomas Knight Care Home
Beaconsfield Street, Blyth, NE24 2DP
Operated by Thomas Knight Care Home Limited
54 bedsNursing homes
Workplace Score
3.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 3.4/10
Key Finding
"Good staff training, but rushed teams delay personal care and medicines, with weak safety and activities."
Safety & Risk
2/10
✕
We identified instances however when safeguarding referrals needed to be made more promptly about people, by the provider. Medicines administration sometimes delayed.
Staff Culture
4/10
!
Not all staff we spoke with felt able to raise concerns or that their suggestions and comments would be effectively acted on.
Staffing Levels
3/10
✕
During the assessment visit however, and in conversations with people and some professionals, there were times when staff struggled to get all tasks completed. Some said staff were rushed and at times this had an impact on when they received their medicines, or personal care.
Training & Dev
5/10
!
Per 2022 comprehensive inspection: Staff had access to appropriate training and support to ensure they had the skills and experience to meet people's needs. Staff training was recorded and monitored by the registered manager to ensure they remained up to date.
Management
3/10
✕
Feedback was mixed about the responsiveness of leadership and the availability of staff. Some staff felt they were unable to raise concerns openly.
Programmes
2/10
✕
we did not observe the activity spaces being used. Some corridors were bare with few tactile options and lack of sensory stimulation.
Points to consider
Staff get rushed and residents often wait for personal care or meds, especially weekends.
"It's usually okay but there are less on weekends, and I have to wait." Staff were rushed and... the staff member tasked with the medicines round regularly called away from their task.
Safeguarding alerts not always made quickly enough, even during the inspection.
The service had not always made safeguarding referrals in as timely a way as possible, and had needed prompting to make safeguarding alerts by visiting stakeholders. This also happened during our inspection visit.
Managers only started checking accident records properly last month after prompting from others.
Documented analysis of incidents had only started in the previous month, at the request of other stakeholders, and there was a lack of formal auditing documentation.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2024
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews