Working at Thomas Henshaw Court
105 Norwood Road, Southport, PR8 6EL
Operated by Anchor Hanover Group
44 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Strong training and supportive management foster a positive culture, although occasional agency staff use is a drawback."
Safety & Risk
7/10
✓
We were assured that this service met good infection prevention and control guidelines as a designated care setting. Per 2022 targeted IPC inspection.
Staff Culture
7/10
✓
Staff spoken with found meetings beneficial as it gave them an opportunity to learn from any past events and make suggestions for improving the service. Per 2018 comprehensive inspection.
Staffing Levels
5/10
!
We looked at how the service was staffed and found there was enough staff to meet people's needs. Per 2018 comprehensive inspection.
Training & Dev
8/10
✓
All staff had completed National Vocation Qualifications (NVQs)... The service also supported staff to complete formal qualifications in care such as NVQs. Per 2018 comprehensive inspection.
Management
7/10
✓
The registered manager was supported by a deputy manager and both encouraged an open-door policy. Staff we spoke to described the management as being, 'approachable', 'fair' and 'supportive'. Per 2018 comprehensive inspection.
Programmes
6/10
✓
There was an activity co-ordinator who was employed to develop and facilitate a range of activities such as singing, trips to the gallery, 'All our Yesteryears' and coffee mornings. People also enjoyed activities provided by external providers such as hair and beauty treatments and pet therapy... visits by local school children. Per 2018 comprehensive inspection.
Points to consider
Staffing is adequate with enough staff on duty, but agency workers are used at times.
Risks associated with the use of agency staff have been identified and mitigated. Per 2022 targeted IPC inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews