Last updated: 10 February 2026
"Staff feel supported by visible management and a positive culture, although activities lack variety without a dedicated coordinator."
People were protected from the risk of abuse... Risks to people were regularly reviewed... Accidents and incidents were reported... Learning was shared with staff.
A positive and inclusive culture was promoted... warm and welcoming atmosphere... 'We work well as a supportive team'... Staff felt listened to and supported.
There were enough staff to support people safely. The registered manager regularly completed a calculation for safe staffing numbers... Rota's showed staffing levels were in line with this calculation.
Staff were suitably trained to carry out their roles safely... Staff received an induction... ongoing support through regular supervisions, observations, and team meetings.
The registered manager was visible within the service and supported people and staff to feel involved. Staff felt listened to and supported in their roles.
A range of activities and entertainment was provided. This included singers, games and a library service. The unit manager told us they are putting forward a suggestion for an activities co-ordinator.
No dedicated activities coordinator yet, just basic games, singers, and occasional events, so the role lacks variety beyond routine care.
A range of activities... singers, games and a library service. The unit manager told us they are putting forward a suggestion for an activities co-ordinator.
Staffing levels match what's needed and requests get quick answers, but no details on stable team or low use of agency workers.
There were enough staff... Rota's showed staffing levels were in line with this calculation.
Training covers basics with induction and supervisions, but no specialist courses or funded qualifications for career growth.
Staff were suitably trained... Specific training was provided where required... regular supervisions, observations, and team meetings.
AI Generated
Last inspected: October 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp