Working at Thistley Lodge
40 Warwick New Road, Leamington Spa, CV32 6AA
Operated by Rethink Mental Illness
8 bedsNursing homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.6/10
Key Finding
"Supportive visible managers and positive team culture, but outdated safety checks and limited activities hold it back."
Safety & Risk
4/10
!
The fire risk assessment had not been reviewed since it's completion in July 2016. On the day of inspection visit we identified the medicines room temperature was 28 degrees Celsius.
Staff Culture
6/10
✓
Staff felt they worked better as a team which helped ensure people received the physical and emotional support they needed. Staff told us they felt more confident to challenge poor practice.
Staffing Levels
6/10
✓
There were sufficient numbers of care staff on duty to keep people safe from risks of harm. The provider used agency staff to support their own staff whilst recruitment continued.
Training & Dev
6/10
✓
Staff training had improved since our last visit. Some staff had completed training and further training sessions were planned to ensure staff's skills and knowledge continued to be refreshed.
Management
6/10
✓
Staff said the registered manager and nurse were visible, approachable and supportive. Staff said changes over the last few months were for the better.
Programmes
4/10
!
During our inspection visit, people went out with staff or on their own according to their needs, such as going to the shops or out for a coffee. People from other provider homes close by got together at certain events.
Points to consider
Some safety checks are outdated or inconsistent, like the fire risk assessment not updated since 2016 and poor food and fluid charts.
the fire risk assessment had not been reviewed since it's completion in July 2016. Some people had food and fluid intakes monitored... The quality of the recording was ineffective.
No activities coordinator or structured programme, so the job is mostly routine care with just basic outings.
During our inspection visit, people went out with staff or on their own according to their needs, such as going to the shops or out for a coffee.
Recruitment is still ongoing so agency staff cover some shifts even if it's limited.
The provider used agency staff to support their own staff whilst recruitment continued. Staff said agency use was limited
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews