Working at Thistle Manor
Edisford Road, Clitheroe, BB7 3LA
Operated by Roefield Specialist Care Limited
33 bedsNursing homesResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Great training and a positive culture with good staff morale, but medicines safety issues and lack of stable teams needed attention."
Safety & Risk
6/10
✓
Staff followed some good processes to manage people's medicines safely. Some improvements were needed; however, the registered manager took timely action to progress these matters
Staff Culture
7/10
✓
Staff told us, 'It's really good here. It's nice to see people progress with their physical and mental health' and 'It's really good management. Staff morale has continued to improve'
Staffing Levels
6/10
✓
There were sufficient numbers of staff to support people to stay safe and meet their needs. Staff spoken with said the staffing ratios were good and enabled them to provide safe, effective care
Training & Dev
8/10
✓
Qualified nursing staff were supported to continue their professional development, some were linked with a local university mentorship programme. Support workers had, or were enabled to achieve, nationally recognised qualifications
Management
7/10
✓
The registered manager was proactive in their response to the inspection process. They described how they promoted an 'open door policy' and a 'no blame culture'
Programmes
6/10
✓
People told us about the range of community and in-house activities available... gardening, bowling, arts and crafts, cinema, outings to places of interest, church attendance and voluntary work
Points to consider
Staff numbers meet needs for safe care, but no details on stable teams or avoiding agency workers
There were sufficient numbers of staff to support people to stay safe and meet their needs. Staff spoken with said the staffing ratios were good
Activities include outings, gardening and crafts, but no special programmes to make the role more varied
range of community and in-house activities available to them. Such as, gardening, bowling, arts and crafts, cinema, outings to places of interest, church attendance and voluntary work
Some quick fixes needed for medicine storage and disposal during the inspection
There were some matters requiring attention including, unsuitable storage of medicines for disposal... the registered manager took immediate action to make improvements
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews