Working at Thistle Lodge Robins Wood Road
20 Robins Wood Road, Nottingham, NG8 3LD
Operated by Thistle Lodge Specialist Care Limited
7 bedsNursing homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Strong management and a supportive culture with a stable core team, but limited activities and recent medication errors need improvement."
Safety & Risk
7/10
✓
People were safeguarded from abuse and avoidable harm. Lessons had been learnt following incidents which decreased the risk of recurrence. Staff took action to mitigate identified risks.
Staff Culture
8/10
✓
The culture was open and honest. Staff felt well supported... 'The changes have been really good, and we've got a really good core team who want the best for people.'
Staffing Levels
7/10
✓
People were supported by enough suitably trained staff to safely meet their needs. This included staff to provide one-to-one support to people when needed. 'There is a core team of staff who know my [relative] well.'
Training & Dev
7/10
✓
People were supported by staff who completed specialist training to support people with complex needs. Staff received training in safeguarding, medicines and demonstrated knowledge of STOMP.
Management
8/10
✓
The management team were visible in the service, approachable and took an interest in what people and staff had to say. Staff told us, 'The manager we have now is fantastic...'
Programmes
4/10
!
Per 2022 comprehensive inspection: People had scheduled activities they had chosen but sometimes activities did not go ahead dependent on how the person was feeling that day.
Points to consider
No activities coordinator or specialist programmes, so the role is mostly routine personal care with basic scheduled activities that sometimes get cancelled.
Per 2022 comprehensive inspection: People had scheduled activities they had chosen but sometimes activities did not go ahead dependent on how the person was feeling that day.
Recent medication errors and delays reporting some protection concerns were only fixed after outside help and audits.
Prior to our inspection we received concerns relating to a delay in the reporting of some safeguarding concerns... Following recent medicine administration error's, the provider sought specialist support to undertake a full in-depth medicines audit.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews