Last updated: 9 February 2026
"Well-run leadership and stable supportive team, but agency staff reliance and routine activities hold it back."
Risks to people's safety and welfare were assessed and well managed. Good governance procedures ensured incidents and concerns were reviewed and evaluated.
One staff member said, 'We have quite a stable team and we work well together to understand and meet people's everyday needs.' Staff discussed their passion for their roles and the supportive team approach.
The service had experienced some staffing issues but had managed this by having regular and consistent agency staff.
Staff were safely recruited into their roles and were supported with a range of training and support to perform their duties. This included observations of their practice and regular supervisions.
People and staff told us the home was well run, the registered manager was approachable, and responsive to any suggestions or concerns. A relative said, '[Registered Manager] is extremely good, and she runs a tight ship.'
People told us they felt a part of the community where they lived and enjoyed good access to a range of relevant activities.
Staffing is adequate but they rely on regular agency workers to cover shortages.
The service had experienced some staffing issues but had managed this by having regular and consistent agency staff.
Only standard training with supervisions, no specialist courses or qualifications funded.
Staff were safely recruited into their roles and were supported with a range of training and support to perform their duties. This included observations of their practice and regular supervisions.
No activities coordinator or varied programmes mentioned, so the role is mostly routine personal care.
People told us they felt a part of the community where they lived and enjoyed good access to a range of relevant activities.
AI Generated
Last inspected: July 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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