Working at Thingwall Hall Nursing Home
Thingwall Hall, Liverpool, L14 7NY
Operated by The Brothers of Charity Services
39 bedsNursing homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Approachable management, sufficient staffing and regular training, but unstructured activities and limited career development hold it back."
Safety & Risk
7/10
✓
Per 2020 targeted inspection: We were assured this service were following safe infection prevention and control measures. Per 2017: Risk assessments were detailed and specific; medication was well managed; incidents analysed for trends.
Staff Culture
6/10
✓
Per 2017 comprehensive inspection: The staff we spoke with told us they liked working for the company.
Staffing Levels
6/10
✓
Per 2017 comprehensive inspection: There were sufficient number of staff to support people in the home. Our observations showed there was plenty of staff around the home.
Training & Dev
6/10
✓
Per 2017 comprehensive inspection: Records showed that staff were up to date with the providers training programme. Staff told us supervisions took place regularly.
Management
6/10
✓
Per 2017 comprehensive inspection: Everyone we spoke with was complimentary about the registered manager. All of the staff we spoke with said that the registered manager was approachable.
Programmes
4/10
!
Per 2017 comprehensive inspection: People told us that they engaged in a variety of different activities which they enjoyed... staff take them to the shop... people particularly enjoyed the bingo.
Points to consider
No activities coordinator or structured programme, just basic stuff like bingo and shop trips, so the job is mostly routine personal care.
People told us that they engaged in a variety of different activities which they enjoyed. One person told us the staff take them to the shop when they choose to buy magazines... people particularly enjoyed the bingo.
Training covers standard topics and some specialist like conflict resolution, but no funded qualifications or career development paths.
Records showed that staff were up to date with the providers training programme. Staff were trained in a range of topics including safeguarding... conflict resolution training, referred to as SPACE.
Staffing levels are sufficient with enough staff around, but no info on retention, agency use, or manageable workloads from staff.
There were sufficient number of staff to support people in the home. Our observations showed there was plenty of staff around the home to help people with their day to day needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews