Working at Theoc House
Theoc House, Tewkesbury, GL20 5HT
Operated by Voyage 1 Limited
10 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Strong management and a positive culture for staff and residents, but unclear choking risk plans and planned senior staff changes need attention."
Safety & Risk
6/10
✓
One person declined to follow... SLT advice to reduce their risk of choking... related risk assessments and support plans contained contradictory information... We recommended the provider review their processes.
Staff Culture
8/10
✓
Despite people's complex support needs, the outcome was a calm and supportive atmosphere... Staff comments included... 'The residents seem happier; the staff too.'
Staffing Levels
6/10
✓
We saw the provider's 'safe staffing levels' were met or exceeded... Agency staff were rarely needed as the provider had ensured enough staff were employed.
Training & Dev
7/10
✓
Senior staff had recently completed workshops in key-working and supervision... additional training in managing choking risks had been provided for all staff.
Management
8/10
✓
The registered manager had a positive impact on the service... Staff comments included, 'She has brought the service up leaps and bounds', 'There are boundaries, staff know what to expect' and, 'The residents seem happier; the staff too.'
Programmes
/10
✕
Points to consider
Staffing meets safe levels but agency staff are used rarely and senior team changes are planned.
Agency staff were rarely needed... Work was in progress to ensure staff had the right skills and approach for their role... some changes to the senior staff team were planned.
Risk plans are not fully clear when someone refuses specialist advice on choking risks.
One person declined to follow the specialist advice... we found a lack of clarity around how this risk was being managed by the service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews