Last updated: 10 February 2026
"Staff feel valued and supported with great team spirit and strong infection prevention, but agency use and vacancies affect staffing."
Assured on infection prevention: PPE use, testing, cleaning, visitor controls, vaccination compliance, staff trained. Per 2022 inspection.
Staff described good team spirit, enjoyed coming to work, felt supported and valued by management. Per 2018 comprehensive inspection.
Sufficient staff on duty but used local agency for shortfalls and recruiting to fill three vacancies. Per 2018 comprehensive inspection.
Staff up to date with mandatory training, additional courses linked to needs, induction and regular supervision. Per 2018 comprehensive inspection.
Staff spoke positively about the registered manager and management team, felt listened to and involved via regular meetings. Per 2018 comprehensive inspection.
Activities coordinator provided varied timetable: music, quizzes, chair exercises, painting, community memory cafe visits. Per 2018 comprehensive inspection.
Enough staff on shifts to get by, but they use agency workers to cover gaps and had vacancies to fill.
There was a sufficient number of staff on duty to care for people safely. Where there were any shortfalls the provider used the services of a local care agency. The registered manager was actively recruiting to fill three vacant positions. Per 2018 comprehensive inspection.
Staff get standard training plus some extras for residents needs, but nothing about funded qualifications or career development.
Staff were up to date with training and additional training courses linked to the needs of the people using the service had been completed by staff. Per 2018 comprehensive inspection.
Varied activities like quizzes, music and local trips run by a coordinator, but no specialist programmes or innovative approaches.
A staff member was responsible for co-ordinating activities and there was a varied timetable of events... chair exercises, painting, quizzes and film afternoons... local memory café. Per 2018 comprehensive inspection.
AI Generated
Last inspected: April 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp