Last updated: 9 February 2026
"Hands-on management fosters a positive family culture, but staffing lacks stable teams and training is basic."
Medicines were stored, managed and administered as prescribed. People were safe and protected from abuse and avoidable harm. Staff knew what action to take to keep people safe.
People and relatives reported a positive culture that was enabling, supportive and helped to ensure they felt valued. Feedback included, 'Excellent home, feels like family'.
Staffing levels were flexible to support people's needs. The registered manager ensured appropriate staffing arrangements were in place to meet the assessed needs of people in a timely manner.
Per 2017 comprehensive inspection: Staff had been recruited safely, appropriately trained and supported. All staff had achieved or were working towards national care qualifications.
The registered manager managed their workload, so they spent time with people and working alongside staff. One staff member told us, '[Registered manager] helps out, even with the cleaning.'
Per 2017 comprehensive inspection: People enjoyed a variety of activities organised for their entertainment. These included exercise classes, karaoke afternoons, bingo and entertainers.
Staffing is sufficient to meet needs, but no details on stable teams or low agency use.
The registered manager ensured appropriate staffing arrangements were in place to meet the assessed needs of people in a timely manner.
Only standard training and basic qualifications, no specialist courses or career development.
Per 2017 comprehensive inspection: All staff had achieved or were working towards national care qualifications.
Basic activities like bingo, karaoke, and exercise classes, so the role lacks creative variety.
Per 2017 comprehensive inspection: These included exercise classes, karaoke afternoons, bingo and entertainers.
AI Generated
Last inspected: July 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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