Last updated: 9 February 2026
"Staff feel supported in a friendly atmosphere with strong safety practices, but occasional busyness and standard training need improvement."
We were assured that the provider was using PPE effectively and safely, making sure infection outbreaks can be effectively prevented or managed, and had clear policies for pandemic safety.
Per 2018 inspection: Staff confirmed they were supported in their roles and could speak to the registered manager or provider at any time; friendly and open atmosphere.
The registered manager and the regional manager said they had not experienced workforce pressure and contingency plans were in place to ensure suitable numbers of staff.
Per 2018 inspection: Staff had received suitable training enabling them to deliver safe and effective care; a training plan was in place for updates.
Per 2018 inspection: The staff that were working during the inspection felt supported by the provider and the registered manager.
Per 2018 inspection: New activity co-ordinator in post with activity planner; group and one-to-one activities including school visits, entertainers, quizzes, singing, exercises.
Staff say there are enough staff most days but it can get busy when people's needs increase.
Per 2018 inspection: Staff felt there was enough staff to spend time with people... However, they said on occasions it could be a busy home. Staff told us some people's needs had increased
Only standard training and supervision with no specialist courses or funded qualifications.
Per 2018 inspection: Staff had received suitable training enabling them to deliver safe and effective care. Further training was being organised in May 2018 to provide staff with updates.
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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