Working at The Woodlands
Overley Hall School, Telford, TF6 5HE
Operated by Overley Hall Limited
5 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff find management supportive and approachable with valued opinions alongside safe medicines handling, but adequate staffing lacks strong retention and training is only standard."
Safety & Risk
8/10
✓
People received their medicines safely. Staff members had been trained in the safe administration of medicines and were assessed as competent before supporting people.
Staff Culture
7/10
✓
Staff members told us they found the management team approachable and their opinions were welcomed and valued.
Staffing Levels
6/10
✓
People were supported by enough staff who were available to safely support them. We saw people were promptly supported when needed or requested.
Training & Dev
6/10
✓
Staff members received appropriate training and felt supported by the management team. Staff members we spoke with told us they received regular support and supervision sessions.
Management
7/10
✓
Staff told us they found the management team supportive and approachable.
Programmes
6/10
✓
We saw people engaged in activities including, household tasks, music, gardening and woodland crafts. One person told us they were also going horse riding.
Points to consider
Staffing is adequate and safe but nothing special, with no info on low agency use or staff staying long-term.
People were supported by enough staff who were available to safely support them.
Only standard training like induction and supervision, no specialist courses or funded qualifications.
Staff members received appropriate training and felt supported... New staff members completed a structured introduction to their role.
Some varied activities like music and gardening but no dedicated coordinator or specialist programmes.
people engaged in activities including, household tasks, music, gardening and woodland crafts.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews