Last updated: 10 February 2026
"Staff feel enthusiastic and well-supported by an approachable manager with a positive team culture, but agency workers covered staffing shortfalls during COVID."
2021 IPC inspection: 'We were assured that the provider was preventing visitors from catching and spreading infections... using PPE effectively... accessing testing... making sure infection outbreaks... effectively prevented or managed.'
Per 2019 comprehensive inspection: 'Staff told us that they worked well together as a team... enthusiastic about their work and felt... supported well... confident to raise any issues with the registered manager.'
Per 2019 comprehensive inspection: 'There were enough staff to support people safely and to ensure people's needs could be met, including staff support for participating in activities and outings.'
Per 2019 comprehensive inspection: 'Staff told us that the training was good... induction programmes had been completed... good range of training modules. Supervisions were taking place frequently.'
Per 2019 comprehensive inspection: 'The staff we spoke to were enthusiastic about their work and felt that they were supported well by the manager. People knew the registered manager by name... approachable and... listened to.'
Per 2019 comprehensive inspection: 'There was an activity co-ordinator employed... variety of activities... physical activities... regular entertainment and singers... relationships with local churches.'
Staffing is adequate with enough staff on duty, but agency workers covered nursing shortfalls during COVID outbreaks.
Agency staff were used to cover shortfalls in nursing staff, due to staff testing positive for COVID-19.
Training includes a good range of modules and regular check-ins with managers, but no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Staff told us that the training was good... good range of training modules. Supervisions were taking place frequently.
The activities coordinator runs regular events like singers and church services, but nothing innovative or specially trained to enrich the role.
Per 2019 comprehensive inspection: There was an activity co-ordinator employed... variety of activities... regular entertainment and singers... local churches.
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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