Working at The Wolds Care Centre
North Holme Road, Louth, LN11 0JF
Operated by Louth-W Care Limited
66 bedsNursing homes
Workplace Score
4.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.2/10
Key Finding
"Staff enjoy working as a team and feel pleased, but training gaps and missed medication doses are major concerns."
Safety & Risk
3/10
✕
People did not always receive their medicines as prescribed... one person had not received one of their prescribed dementia medications for a five-day period in January 2022.
Staff Culture
6/10
✓
staff told us they were pleased to work for the provider. One staff member said, 'We all work as a team [and] I enjoy coming to work. If I didn't, I wouldn't be here!'
Staffing Levels
4/10
!
During our inspection we found there were enough staff to keep people safe. However, staffing levels meant that people were not always provided with fully person centred care.
Training & Dev
3/10
✕
only 58% of relevant staff had completed the provider's Dementia Level 1 course; only 65% of relevant staff had completed the provider's Moving and Handling Course... overall training compliance rate was 66.5%
Management
4/10
!
The service did not have a manager registered with CQC. However, at the time of our inspection, a new manager had been in post for about three weeks.
Programmes
4/10
!
the provider employed a team of activities coordinators. However, one of the activities coordinators told us there had been a recent reduction in the number of communal and 1:1 activities provided
Points to consider
Staff numbers are enough to keep people safe but too low for good person-centred care, so call bells take ages to answer and mealtimes are rushed.
staffing levels meant that people were not always provided with fully person centred care... one person said they had counted 75 rings of the night call bell before it was answered
Training is behind with only two thirds of staff up to date on basics like dementia care and moving people safely.
overall training compliance rate was 66.5%... only 58% of relevant staff had completed the provider's Dementia Level 1 course; only 65%... Moving and Handling Course
Risk checks are not done properly like weekly weighing or repositioning, and people miss medication doses due to delivery delays.
when we reviewed the person's weight chart, there were only six weighs recorded from 1 September 2021... no record of any repositioning... in the seven days... one person had not received... for a five-day period
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2022
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
!
Requires improvement
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews