Working at The Winsor Nursing Home

People felt safe... Staff knew how to recognise and report any concerns about abuse... risk assessments and control measures were in place... People received their medicines safely from trained nurses who had their competency assessed... The registered manager carried out audits for all incidents and accidents... lessons learnt shared in staff meetings.

Staff morale was good which created a nice atmosphere for people to live in. People told us staff were always happy and friendly. The registered manager led by example to create a happy environment which was supportive of staff.

There were sufficient staff to meet people's needs. During the inspection we saw staff were attentive to people and responded promptly to requests for support. Staff and people said they thought there were enough staff.

Per 2018 comprehensive inspection: People's nursing and personal care needs were met by staff who were well trained and competent in their roles. Trained nurses had opportunities to undertake training to make sure their clinical skills were up to date.

The registered manager led by example to create a happy environment which valued each person and was supportive of staff. People and staff described the registered manager as open and approachable. The registered manager was very visible in the home.

Since the last inspection a new activity worker had been appointed. People had access to a range of activities. There were group activities available and individual sessions... therapy dog visited... musical entertainment... photographs of people taking part in a range of activities and celebrations.