Last updated: 9 February 2026
"Clear leadership driving improvements and staff feeling valued with good activities, but incomplete safety records for fluids and medicines, plus variable staffing."
Records did not show some people's fluid intake was being effectively monitored. The effectiveness [of 'as required' medicines] was not always recorded.
Staff told us they felt valued and morale within the team was better. One staff member told us, "I think it is positive. We're all part of making it better here."
There were not enough staff on the first day of the inspection however overall, since the last inspection, staffing levels had improved. Feedback about staffing was variable.
Staff had completed safeguarding training and understood their responsibility to keep people safe. Staff had completed infection control training.
The registered manager had provided stability and demonstrated clear leadership and direction to drive improvement.
There were designated activity staff and a programme of activities for people to join in with if they wanted. During the inspection, there was a music session, a musical entertainer and a residents' meeting.
Safety checks like fluid charts and medicine records were not always fully completed at first.
Records did not show some people's fluid intake was being effectively monitored. The effectiveness was not always recorded.
Staff numbers have got better but are still variable day to day with mixed feedback from people and staff.
Feedback about staffing numbers from people and their relatives remained variable. A member of staff told us staffing was always an issue.
Only standard training like safeguarding and infection control is mentioned with no specialist courses.
Staff had completed safeguarding training... Staff had completed infection control training and audits had taken place.
AI Generated
Last inspected: March 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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