Working at The Windmill Care Home Ltd

The service had effective safeguarding systems, policies and procedures. Staff had an understanding of safeguarding practice and had received training. Medicines were stored safely and at correct temperatures.

Staff enjoyed working at the service and acknowledged the improvements which had been made. One said, 'The home has come on leaps and bounds and I am proud to be able to work here and be part of the team.'

Staff felt the management team was approachable if they had any concerns. They said, 'I feel comfortable and welcome and not afraid to raise any questions or concerns.' Another said, 'The office door is always open for us to report things confidentially.'