Working at The Willows
1 Murray Street, Salford, M7 2DX
Operated by Unity Homes Limited
50 bedsNursing homes
Workplace Score
5.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.3/10
Key Finding
"A good team spirit and thorough risk assessments, but no registered manager in post and busy staff are concerns."
Safety & Risk
7/10
✓
Risk assessments were thorough and addressed all areas of a person's needs and activities. Risk management plans had been reviewed and evaluated to a good standard on a regular basis
Staff Culture
6/10
✓
Staff spoken with felt they were part of a good team and could rely on each other's skills and knowledge
Staffing Levels
5/10
!
Staff appeared to be very busy and reported they felt more staff would be better but felt able to provide care and support safely
Training & Dev
5/10
!
The home would benefit from having a clear record of all training done and the date including the date of renewal in one place. Records were kept in different places
Management
4/10
!
Currently there is no registered manager in post, the home is managed by a deputy manager who is supported by the registered manager for Bluebell Court
Programmes
5/10
!
There was an activities coordinator in post. People gave us mixed views on whether they had enough stimulation... details of some planned and past activities, including; pet therapy and singing groups
Points to consider
No permanent manager in post, run by a deputy with support from another site
Currently there is no registered manager in post, the home is managed by a deputy manager who is supported by the registered manager for Bluebell Court
Staff are busy and say they'd like more staff on shifts even though they manage safely
Staff appeared to be very busy and reported they felt more staff would be better but felt able to provide care and support safely
Training records are scattered in different places and hard to check refresh dates
The home would benefit from having a clear record of all training done and the date including the date of renewal in one place. Records were kept in different places
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews