Working at The Willows
Warford Park, Mobberley, WA16 7AR
Operated by Methodist Homes
61 bedsNursing homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Supportive management, family-like team culture and engaging activities, although agency staff sometimes cover absences."
Safety & Risk
7/10
✓
People were protected from abuse and avoidable harm. Staff had completed safeguarding training... Appropriate arrangements were in place for the safe management and administration of medicines.
Staff Culture
8/10
✓
Staff told us they were supported in their role and felt they were able to approach the manager to report any concerns. We found that staff were enthusiastic and well motivated. Comments included, 'Everyone is a team, it's like a family'.
Staffing Levels
6/10
✓
There was enough staff to support people effectively. ... At times we saw that the provider used agency staff to manage any staff absences.
Training & Dev
7/10
✓
We saw that the registered manager kept a training matrix which demonstrated that staff were 100% compliant with all the required mandatory training. Staff had been trained in Namaste care... regular supervision and annual appraisals.
Management
8/10
✓
People who used the service and their relatives spoke positively about the registered manager and the staff. They said that they were very approachable. Staff told us they were supported in their role and felt they were able to approach the manager.
Programmes
8/10
✓
There were two activities coordinators... regular visits from a music therapist and reflexologist... 'seize the day' initiative which encouraged people to consider something which they would like to achieve.
Points to consider
Staffing is adequate but nothing special, with some agency workers covering shifts.
At times we saw that the provider used agency staff to manage any staff absences. We did receive a comment that agency staff were not always as knowledgeable as regular staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews