Last updated: 10 February 2026
"Staff love the supportive culture and feel well-led by approachable managers, but rely on existing staff to cover shifts and have only standard training."
Staff had a good awareness of safeguarding... Regular auditing of medicine procedures... Staff took appropriate action following accidents and incidents to ensure people's safety.
'There is massive support here and we communicate really well. We have regular handover and team meetings. I love working here...' Staff commented that they all worked together.
Feedback from people and staff was they felt the service had enough staff and our own observations supported this.
Staff had received training in looking after people, including safeguarding... completed an induction... one to one supervision meetings and annual appraisals were in place.
People, relatives and staff spoke highly of the service and felt it was well-led. Staff commented they felt supported... 'They are all very approachable, very good and caring...'
Varied range of activities on offer which included music, arts and crafts, exercise, visits from external entertainers, outings to lunch, card games, dominoes, bingo and quizzes.
Staffing is adequate but they call in existing staff to cover shifts for sickness or leave.
existing staff would be contacted to cover shifts in circumstances such as sickness and annual leave.
Only standard training like safeguarding and induction, no specialist courses or funded qualifications.
Staff had received training in looking after people, including safeguarding, food hygiene, fire evacuation... completed an induction when they started working.
Basic activities like games, crafts and outings, no specialist programmes or dedicated coordinator.
varied range of activities on offer which included, music, arts and crafts, exercise and visits from external entertainers... card games and dominoes and bingo and quizzes.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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