Last updated: 10 February 2026
"Approachability of the manager and strong safeguarding stand out, although staffing lacks retention and activities need better coordination."
People continued to be protected against the risk of abuse, as staff received safeguarding training... Risk management plans were regularly reviewed... People continued to receive their medicines in-line with good practice.
Staff spoke positively about the training... [The supervision is] good because you can raise a concern... The registered manager was an active presence... people and staff at ease whilst approaching the registered manager.
There were adequate staff numbers available to support people safely. We reviewed the staff rota and found staffing levels were flexible.
Training provided included... Autism awareness, physical restraint awareness, self-harm and learning disability training. Staff spoke positively about the training... Newly employed staff received a comprehensive induction programme.
People, their relatives, healthcare professionals and staff spoke positively about the registered manager... '[Registered manager] is very good and open to staff... approachable and will try to fix things, she's a team player.'
Activities included, for example, Zumba, social club, discos, shopping, days out and to the cinema. People continued to participate in a variety of activities that met their social... needs.
Staff numbers are enough to keep things safe but nothing special like low staff turnover or no agency use mentioned.
There were adequate staff numbers available to support people safely.
Varied community outings and social activities but no dedicated coordinator or specialist creative programmes to enrich the role.
Activities included, for example, Zumba, social club, discos, shopping, days out and to the cinema.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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