Working at The White House Care Home
76a Darlington Road, Stockton On Tees, TS18 5ET
Operated by SSL Healthcare Ltd
29 bedsResidential homes
Workplace Score
8.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 8.3/10
Key Finding
"Inspirational managers, continuous training and excellent activities programmes, although past staffing shortages affected team stability."
Safety & Risk
9/10
✓
Per 2021 IPC inspection: Assured on all IPC measures including visitor controls, PPE, testing, cleaning, social distancing and up-to-date policy; per 2019: strong safeguarding, personalised risks, incident learning, falls study and positive risk-taking.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: Staff said managers are very approachable with a good atmosphere, regular team meetings where everyone gets input; homely, family-like atmosphere described.
Staffing Levels
7/10
✓
Per 2019 comprehensive inspection: People, relatives and staff felt there were enough staff; feedback was this had previously been an issue but improved now, people did not have to wait long.
Training & Dev
9/10
✓
Per 2019 comprehensive inspection: Managers continuously sought learning opportunities including leadership programmes and respiratory training; staff arranged additional sessions like crematorium training; regular supervisions on best practice themes.
Management
9/10
✓
Per 2019 comprehensive inspection: Managers had a strong focus on continuous development, innovation and working in partnership with others; praised by stakeholders for being inspirational role-models.
Programmes
9/10
✓
Per 2019 comprehensive inspection: Continuously developing excellent activities programme with new coordinator including supercar races, Summer Olympics, community yoga with babies, boat trips, visual news bulletins and short films; per 2021: streamed activities and virtual events during COVID.
Points to consider
Staff numbers are good now with quick help when needed, but they were short before so the team stability isn't perfect.
Per 2019 comprehensive inspection: Feedback was this had previously been an issue but improved now.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Outstanding
Safe
✓
Good
Effective
★
Outstanding
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Outstanding
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews