Working at The White House Care Home
40 Castle Street, Bodmin, PL31 2DU
Operated by Platinum Care Limited
34 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Strong safety systems and visible leadership, but staff vacancies lead to agency use and training gaps."
Safety & Risk
8/10
✓
There were robust systems in place to protect people from the risk of abuse... People received medicines safely... Risk assessments contained guidance on how to minimise risks.
Staff Culture
6/10
✓
One member of staff told us; 'We are all working for the same thing, making sure people have a good life.' Staff were supported... One commented; 'It's a lovely company to work for.'
Staffing Levels
6/10
✓
There were enough staff to meet people's needs. There were some vacancies at the service and the registered manager was pro-actively seeking to fill these vacancies. Agency staff were used.
Training & Dev
5/10
!
Per 2018 comprehensive inspection: Staff received a comprehensive induction... regular supervision... there were some gaps in the delivery of training.
Management
7/10
✓
The registered manager was supported in the service by two deputy managers. All were visible in the service and worked alongside staff as needed.
Programmes
5/10
!
Per 2018 comprehensive inspection: The service had a comprehensive activities programme. Activities included external entertainers, trips out, baking and arts and crafts.
Points to consider
Staffing is adequate but vacancies mean some agency staff cover shifts.
There were some vacancies at the service... Agency staff were used to help ensure all shifts were covered.
Only standard training and induction with some gaps recorded, no specialist courses.
Per 2018 comprehensive inspection: there were some gaps in the delivery of training.
Basic activities like arts, crafts, baking, and trips out, nothing innovative to vary the role.
Per 2018 comprehensive inspection: Activities included external entertainers, trips out, baking and arts and crafts.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews