Working at The White House
Ashmans Road, Beccles, NR34 9NS
Operated by Healthcare Homes Group Limited
33 bedsResidential homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.7/10
Key Finding
"Staff feel well supported by approachable management with good training and a caring atmosphere, but tight staffing means missed breaks and activities are basic."
Safety & Risk
6/10
✓
2020 IPC inspection: Assured provider preventing visitors infections, using PPE effectively, accessing testing, managing outbreaks; per 2019: Medicines managed safely, risks assessed, accidents reviewed.
Staff Culture
6/10
✓
Per 2019 comprehensive inspection: All staff spoken with felt well supported in their roles. There was a caring and friendly atmosphere in the home between staff and people.
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: People and staff believed there were generally sufficient staff. A member of care staff said, 'People are safe but it's still tight. Breaks are not always taken.'
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff spoken with said they had good training, support and supervision to do their job effectively. One staff member said, 'Training is fine. All up to date.'
Management
6/10
✓
Per 2019 comprehensive inspection: All staff spoken with felt well supported in their roles. One staff member said, 'The manager is approachable. If I suggested something it would be taken on board.'
Programmes
5/10
!
Per 2019 comprehensive inspection: People had opportunities to take part in a range of activities... 'We regularly play draughts, different board games and cards. The local school children come in on Wednesday afternoon.'
Points to consider
Staff numbers are enough to keep people safe but sometimes tight so staff miss breaks.
A member of care staff said, 'People are safe but it's still tight. Breaks are not always taken.'
Only basic activities like board games and school visits with no coordinator or specialist programmes.
'I really enjoy the activities... We regularly play draughts, different board games and cards. The local school children come in on Wednesday afternoon.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews