Working at The Wheatlands
77 The Wheatlands, Shrewsbury, SY4 2DW
Operated by Condover College Limited
9 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Supportive management and staff wellbeing initiatives foster a positive culture, but ongoing recruitment of new staff and basic training are drawbacks."
Safety & Risk
7/10
✓
Staff trained in safeguarding, risks assessed regularly, medicines given safely with explanations to people, incidents analysed.
Staff Culture
7/10
✓
Staff described manager as 'amazing' and 'great', felt supported; staff wellbeing initiatives like free gym membership.
Staffing Levels
6/10
✓
There were enough staff to meet people's needs; service recruiting new staff with newly inducted staff on duty.
Training & Dev
6/10
✓
Staff said, 'The training here is really good. They do workshops which are really useful'; manager tracks training to ensure up-to-date.
Management
8/10
✓
Staff said, 'The registered manager is amazing... so supportive' and relatives confirmed 'one hundred percent approachable' with an open door culture.
Programmes
6/10
✓
Formal schedules of activities, community access observed, theatre trips booked on request, new sensory area.
Points to consider
Staffing is adequate to meet needs but they are recruiting new staff so turnover or gaps might be an issue.
The service was in the process of recruiting new staff and we observed newly inducted staff on duty.
Training covers basics and refreshers with workshops but no specialist courses or funded qualifications mentioned.
One staff member told us, 'The training here is really good. They do workshops which are really useful to refresh your memory'.
Activities include community outings and a sensory room but no dedicated coordinator or special innovative programmes.
People had formal schedules of activities and were also given time to themselves if they so wished; communal lounge refurbished for sensory area.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews