Working at The Wharf Care Centre
76 Minster Road, Stourport-on-severn, DY13 8AP
Operated by Ripon Stourport Care Limited
67 bedsNursing homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Staff enjoy an open supportive culture with approachable management and good training, but agency staffing and limited activities due to an outbreak need attention."
Safety & Risk
6/10
✓
There was no evidence of harm to people, but we found some further guidance was required to support staff to administer one person's medicines at the correct time. We also found there had been occasions where records showed two people had not received their medicines at the times planned.
Staff Culture
7/10
✓
Relatives and staff told us the culture at the home was open and focused on the needs of the people living at the home. Staff told us they enjoyed their work and were supported to focus on the needs of the people they cared for.
Staffing Levels
5/10
!
There had been some recent occasions where staff had not been available to undertake their planned shifts. The manager had sought support from agency staff to ensure people's safety needs were met.
Training & Dev
6/10
✓
New staff were supported to provide good care to people through an induction programme. One staff member told us about their induction and said, 'The training has been good'
Management
6/10
✓
Relatives and staff told us the manager was approachable, encouraged new ideas and the new management arrangements were working well.
Programmes
5/10
!
There had been some recent reduction in the number of interesting things people could choose to do because of an infectious outbreak at the home and some staff changes... The provider and manager were in the process of recruiting activities staff.
Points to consider
Staffing is adequate but uses agency workers when planned shifts aren't covered.
There had been some recent occasions where staff had not been available to undertake their planned shifts. The manager had sought support from agency staff
Activities are limited right now due to staff changes and outbreak, no dedicated coordinator yet.
There had been some recent reduction in the number of interesting things people could choose to do because of an infectious outbreak at the home and some staff changes. The provider and manger were in the process of recruiting activities staff
Some medications given late and fluid intake records not always accurate.
records showed two people had not received their medicines at the times planned... some recording of fluid intake may not be accurate
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews