Last updated: 9 February 2026
"Supportive management, stable staffing, thorough training and safe medicines management, although activities lack specialist programmes."
Medicines were managed safely... We saw examples of a completed lessons learned process for medicines errors and following accidents and incidents.
Staff told us they enjoyed working as a team... 'I love my job... The people I work with, we have a really good rapport, everyone has been really supportive.'
There were enough staff to support people... the service had a stable staff team with limited use of agency staff.
Staff were supported to complete the Care Certificate... training specific to the needs of people at the service, such as learning disability awareness, autism awareness... regular supervisions from the management team every 3 months.
Staff told us, 'The registered manager is amazing... you can ring her with anything, she's always got time for you' and 'The registered manager is very approachable, she is a very calm manager, you can speak to her about anything.'
People were supported to engage in wheelchair football and the Duke of Edinburgh scheme. People were supported to visit sensory centres, the Zoo, the circus and to go to the cinema and bowling.
Activities are regular community outings like trips to the zoo and sports, but no specialist programmes or innovative approaches to enrich the role.
supported to engage in wheelchair football and the Duke of Edinburgh scheme... visit sensory centres, the Zoo, the circus and to go to the cinema and bowling.
AI Generated
Last inspected: July 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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