Working at The Wedge Residential Home
8 Park Road, Hayling Island, PO11 0HU
Operated by Mr & Mrs J H Macey
21 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Stable staffing without agency use, supportive culture and strong safety practices, but basic training without specialist courses and recruitment gaps hold it back."
Safety & Risk
8/10
✓
2021 IPC inspection: We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively and safely, accessing testing, and making sure infection outbreaks can be effectively prevented or managed.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: The registered manager promoted an inclusive, value based and positive culture... Staff comments included '[Registered manager's name] is supportive... You can talk to [registered manager's name] at any time'.
Staffing Levels
7/10
✓
Per 2019 comprehensive inspection: There were sufficient staff to meet people's needs... 'Oh yes enough. All the staff here know [person's name] and they don't use agency'; staffing levels were based on the needs of the people living at the service.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: There was an emphasis on the importance of training and induction... Staff were supported with regular observational checks and in-house competencies; staff received regular supervisions.
Management
7/10
✓
Per 2019 comprehensive inspection: The registered manager was proactive in ensuring they had a visible presence within the home and operated an open-door policy ensuring that any low-level concerns were dealt with promptly preventing escalation.
Programmes
6/10
✓
Per 2019 comprehensive inspection: The home had an activities organiser... theatrical groups who put on performances... Tai Chi, quizzes, music, board games such as scrabble and local walks... pet dog in the home.
Points to consider
Training covers basics like the Care Certificate, supervisions and competencies but no specialist courses or funded qualifications for career growth.
Per 2019 comprehensive inspection: Staff new to care were required to complete the Care Certificate... Staff were supported with regular observational checks and in-house competencies... we found that the competencies did not always contain enough detail
Activities have a coordinator and variety like quizzes, Tai Chi and a pet dog but no specialist programmes or innovative approaches.
Per 2019 comprehensive inspection: provided a range of activities... arts and crafts, reminiscing talks, Tai Chi, quizzes, music, board games... pet dog in the home
Recruitment files had gaps in employment histories that were only fixed after the inspection was raised.
Per 2019 comprehensive inspection: Safe recruitment procedures were mostly followed. However, we found for some of the recruitment files reviewed that there were gaps in the employment histories... promptly gathered, and provided, the missing information
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews