Working at The Vicarage

Recruitment missed checking gaps in work history and did not get references from recent jobs.

Recruitment checks were not consistently in line with the provider's policy. Comprehensive work histories had not been provided to explore any gaps in employment and references were not sought from the person's most recent or current employer.

Only standard mandatory training, no specialist courses or funded qualifications.

Training was completed in areas the provider considered to be mandatory to ensure staff had sufficient knowledge and skills for their job role.

No activities coordinator or structured programme, just basic support for chosen activities so role lacks variety.

The staff supported the person to engage in activities of their choosing. Staff considered ways of providing the person with opportunities for stimulation, both within and outside of the service.