Last updated: 9 February 2026
"Staff feel supported in a positive culture with strong safety, although no permanent manager and some agency staffing hold it back."
Staff had received training in and understood how to protect people from any harm... Risks... assessed and kept under review... Medicines were managed, administered and stored safely
Staff were confident in their roles and received the support they needed... improvement in teamwork... positive and person centred culture
People were supported by sufficient numbers of staff... Although some agency staff had been used recently... following recent staff dismissals
Staff spoke positively about the training they received... on-going training and guidance... New staff completed an induction... Care Certificate
No registered manager was in post but relatives described the manager as 'excellent' and 'first class'; staff said '[Manager] is marvellous... they support you'
pets, including ponies and a horse, used as therapy... coffee mornings and singing entertainments... local library... ruffle boxes... community centre supported... gardening and the choir
No permanent registered manager in place yet, even though the acting manager gets praise from staff and relatives.
No registered manager was in post. The last registered manager had deregistered with us but was now continuing at the home. They had re applied to be registered
Staffing is adequate but they use some agency workers while waiting for new hires after recent dismissals.
although some agency staff had been used recently... waiting for new care staff to start work following recent staff dismissals
Only basic activities like pet therapy, singing and community visits, nothing more structured or specialist.
pets, including ponies and a horse, used as therapy visited the home. People were able to join in events at the home which included coffee mornings and singing entertainments... local library... community centre supported the home with gardening and the choir
AI Generated
Last inspected: March 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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