Last updated: 10 February 2026
"Supportive managers and positive staff culture with good training, but occasional staffing gaps covered by bank staff and no dedicated activities coordinator."
2022 IPC inspection: Assured on PPE, testing, vaccination, outbreak management but not fully assured on premises layout and hygiene; per 2018: risks, medicines, safeguarding well managed.
Per 2018 comprehensive inspection: Staff felt able to discuss issues through supervision and supported by managers; positive staff interactions observed.
Per 2018 comprehensive inspection: Sufficient staff deployed for one-to-one care but occasionally three staff for four people due to sickness, covered by bank staff.
Per 2018 comprehensive inspection: Staff received training in autism awareness, MAPA, PECS, manual handling; new staff two-week induction, some working towards QCF level 3 though some overdue but booked.
Per 2018 comprehensive inspection: Registered manager supported by house manager; staff told us they felt supported and relatives described managers as approachable.
Per 2018 comprehensive inspection: People offered range of activities including community outings, activity centres, crafts, board games, puzzles, sensory room.
Staffing is adequate for one-to-one care but bank staff sometimes cover sickness gaps leaving teams stretched.
Staff that we spoke with told us that on occasions staffing could be an issue due to sickness as they would sometimes be supporting four people with three staff... regularly use bank staff to cover gaps (per 2018).
Activities include outings, crafts and sensory room but no dedicated coordinator or specialist programmes to enrich the role.
People were offered a range of activities both inside the home and out in the community... crafts, board games, puzzles and the sensory room (per 2018).
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp