Working at The Vicarage
59 Andover Road, Cheltenham, GL50 2TS
Operated by Gloucestershire County Council
5 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Stable staff team with low turnover and strong safety practices, but activities lack a dedicated coordinator and specialist programmes."
Safety & Risk
8/10
✓
People felt safe... Risks associated with people's health and well-being had been assessed and were managed well... People received their medicines as prescribed.
Staff Culture
7/10
✓
Staff told us they felt suitably trained and supported to carry out their role... Staff had worked at the service for many years.
Staffing Levels
8/10
✓
People were supported by a stable staff team... low staff turnover, which is very important for our son, as he benefits from continuity of care from familiar staff.
Training & Dev
7/10
✓
Staff had received additional training in subjects such as autism and swallowing difficulties... regular supervision and an annual appraisal.
Management
7/10
✓
The registered and deputy managers were described as approachable and caring. Systems were in place to monitor the delivery of the service.
Programmes
5/10
!
supported by staff to follow their interests and take part in activities of their choice such as shopping, swimming and bowling... access the wider community.
Points to consider
No dedicated activities coordinator or specialist programmes, so the role is mostly routine care with some basic outings like shopping and bowling.
supported by staff to follow their interests... such as shopping, swimming and bowling.
Some familiar bank and agency staff fill gaps in the rotas.
Regular bank or agency staff who were familiar with the home were used to fill any gaps in the staff rotas or when extra support was needed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews