Working at The Valleys Care Home
Harpham Close, Scunthorpe, DN16 3AG
Operated by Lincs Care Homes Limited
84 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.8/10
Key Finding
"A positive culture where staff feel supported with good training, although staffing gets stretched at busy times and some medicines details are missing."
Safety & Risk
6/10
✓
The service had effective safeguarding systems... Risk assessments... contained enough information... culture of learning from accidents... However, information to support staff to safely administer medicines was not always available.
Staff Culture
7/10
✓
The culture of the service was positive, and staff felt supported... Staff spoke highly of each other... 'Everyone is really supportive and lovely,' and 'everyone has been so kind and supportive.'
Staffing Levels
5/10
!
Staffing levels were safe, although recognised the availability of staff sometimes impacted... staff were stretched at busy times of the day... relatives... 'there is not enough' and 'they are always rushing around'.
Training & Dev
6/10
✓
Staff received an induction, training, and competency assessments... Staff received supervision and appraisals... 'We are provided with enough training and if we wanted to develop, we would be supported to do so.'
Management
5/10
!
The service was well managed and led. Audits and checks were used to monitor the service... however, the auditing system... had failed to recognise [inconsistencies]... We recommend the provider continues to embed governance systems.
Programmes
6/10
✓
A programme of activities was in place... activities coordinator... Events... such as a garden party... animal therapy occurred monthly, and a singer visited regularly.
Points to consider
Staff numbers are safe overall but get stretched at busy times like mealtimes, so staff end up rushing around.
staff were stretched at busy times of the day... due to mealtimes occurring at the same time across all 4 units, people did not always receive support in a timely manner... relatives... 'Staff do their best, but there is not enough of them, they are always rushing around'
Some details needed to give medicines safely are missing sometimes, which makes the job harder.
Some information to support staff to safely administer medicines was not available. We recommend the provider review good practice guidance relating to the safe management of medicines.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews